Service delivery

Service delivery
Neurorehabilitation providers have a duty of care to ensure that the services that they provide are meeting the needs of their patients and staff.

Clinicians at Gray Matter are experts at working with organisation at both a local and national level to identify any short-comings in their service provision, and to help them enhance their practices to ensure that their patients receive the best possible care and their staff feel confident and competent in their duties.

Service delivery
We work with organisations to enhance service delivery through the following approaches:
  • Guidance around best-practice guidelines as outlined by regulatory and professional bodies as well as third sector providers;
  • Undertaking of audits to measure current service functioning against an identified standard;
  • Service evaluations to identify areas of unmet need, and the efficacy of new initiatives, in terms of service functioning;
  • Qualitative and quantitative approaches to data collection and analysis;
  • Detailed reports outlining the findings of our investigations alongside recommendations around how to enhance service delivery;
  • Meeting with stake holders to consider the results of any investigations and how best to implement our recommendations;
  • Staff training to ensure that service delivery reaches the required standards.
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Specialist clinicians that work around you.

We accept referrals from self-funders as well as solicitors, case managers, and other health and social care professionals. We provide domiciliary visits as well as the option of patients being seen at our office in north Oxford. We also offer the option of remote appointments as well as in-person sessions.

OTHER SERVICES

Neuropsychological
assessment

Cognitive
rehabilitation

Dementia &
supported ageing

Talking
therapies

Behaviour
management

Mental capacity
assessments

Caregiver
support

Staff training and
supervision

Medicolegal
services

Make an
enquiry

I have known Dr Gray as a valued colleague for over 20 years and have frequently made referrals to him with confidence. I know him to be a conscientious, evidence-based and insightful clinician. He has a wide range of experience in assessment and rehabilitation across the lifespan in both inpatient and community settings.

Dr Richard Scott, Consultant Clinical Neuropsychologist, Litigation Expert

Dr Gray is an exceptional neuropsychologist and of the highest calibre. He works excellently with clients, family and MDT in often challenging circumstances. He is my ‘go to’ neuropsychologist for all my clients and I look forward to working with him for future clients.

Anne Armitage, Case Manager, Bush & Co

A friend of my husband's recommended Dr Boothroyd after I began feeling increasingly frustrated with organisational tasks and mental load. As a woman in her 40s, I had a diagnosis of dyslexia from childhood but felt that my struggles were not fully explained by this. Dr Boothroyd took the time to listen to my concerns and my history from a personal and professional perspective. Following the assessment, he was able to diagnose ADHD and explain some of the options available for me to help manage the symptoms. I cannot explain how much of a game changer this has been for me as well as for my family.

Ms M. Osborne, former patient

We approached Dr Gray after becoming concerned about my father-in-law’s cognitive abilities. From the initial appointment through to the diagnostic testing, Dr Gray was a pleasure to deal with. Patient, caring and incredibly knowledgeable, he was able to ascertain whether the issues were simply a case of ‘old age’ or something else. The report's thoroughness subsequently helped when approaching our GP, who commented that it ‘made their job much easier’ to work out an ongoing plan of action. I would highly recommend Gray Matters if you are in need of the services of a caring, compassionate psychologist.

Mr G. Taylor, relative of former patient